Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
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Get immediate help with minor illnesses and injuries:
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact a Doctor
How can we help you?
Vaccinations, medication and travel advice
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6 weeks) before your journey.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Let’s see what we can do…
Herts Domestic Abuse
The Herts Domestic Abuse Helpline is a confidential, free, support and signposting service for anyone affected by domestic abuse.
Telephone: 0808 8088 088
Monday – Friday – 09:00 – 21:00
Saturday – Sunday – 09:00 – 16:00
St Albans and Hertsmere Women’s Refuge aims to provide a safe comfortable, conflict free environment for women and women with children who are suffering domestic abuse.
Helpline: 0808 2000 247
Since 1974, Women’s Aid have been at the forefront of shaping and coordinating responses to domestic abuse. As a federation of over 180 organisations, they provide just under 300 local lifesaving services to women and children across the country.
Hepline: 0808 2000 247
Herts Sunflower are here to help and support you if you or someone you know has been abused.
As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime.
The Hospice of St Francis - Berkhamsted
The hospice offers a bereavement service to those of all ages.
Telephone: 01442 869 550
Cruse exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss. Cruse Bereavement Care Hertfordshire offers support when you need it most.
Telephone: 01707 278 389
Macmillan improves the lives of people affected by cancer locally. They provide practical, medical, emotional and financial support and push for better cancer care. Cancer affects us all. We can all help. We are Macmillan in Hertfordshire.
Telephone: 0300 1000 200
Cancer Research UK
Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families.
Telephone: 0300 123 1022 (general enquires)
Telephone: 0808 800 4040 (Cancer related enquires)
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Contact for families with Disabled children
Contact support families with the best possible guidance and information. For every shape and size of family, whatever they need and whatever their child’s disability, we’re here.
Telephone: 0808 808 3555
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Netball sessions designed for female participants over 55 years, although anyone wanting to take things a bit slower is welcome to attend. Led by a qualified coach, the emphasis is on having fun whilst learning the basic skills and rules. Suitable for all abilities.
Telephone: 07834 500 189
Creative Training, Consultancy, Workshops, Projects and Activities for and with People with Learning Disabilities and Differences.
They offer specialist and innovative creative support with an emphasis on music and drama in leisure, personal development, life skills and employment.
Telephone: 07773 291 579
Adult Disability Football Sessions
Football Session for adults aged 18 years + to take part in a fun and safe football session. The session will combine with football skills and activities and games. The sessions will be designed to be delivered to any disability. £2 per session.
Telephone: 07841 028 229
The Hertfordshire directory has a useful search engine which includes many organisations and support groups within Hertfordshire.
Young Minds are leading the fight for a future where all young minds are supported and empowered, whatever the challenges.
Parent Helpline: 0808 802 5544
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Free anonymous online chat for young people to discuss your mental health issues.
Find practical help with managing Type 2 diabetes through this informative toolkit.
Telephone: 0162 853 7900
Disability Rights UK
Disability Rights UK ant a society where everyone can participate equally.
Telephone: 0330 995 0414
Guide Dogs wants a world in which all blind and partially-sighted people enjoy the same rights, opportunities and responsibilities as everyone else. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people.
Telephone: 0800 953 0113
Deafblind UK supports people with combined sight and hearing loss to live the lives they want .Losing your sight and hearing can be frightening. The charity’s team of experts is here every step of the way to show you life beyond sight and hearing loss.
Telephone: 0173 3358 356
ABLEize is the largest and most viewed UK disability, mobility and healthcare contact point on the net. Here you will find 430 plus categories filled with providers offering everything from mobility and daily living aids through to support, disability sports, arts and education, care providers and healthcare products and services.
The Living Room
The Living Room Hertfordshire is an award winning addiction recovery charity, founded in 2000. Our centres in Hertfordshire are in Stevenage and St Albans, staffed by highly-trained counsellors with lived experience of addition themselves. We offer free, day-time, group counselling, peer support and workshop therapies using the 12-step programme.
Telephone: 01438 355 649
Turning Point work with people who need our support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability. They aim to inspire and empower them to discover new possibilities in their lives.
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 9177 650
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
Age UK Dacorum
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 01442 259 049
Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.
Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations
West Hertfordshire Hospitals - Hemel Hempstead
There are a wide range of maternity service available at West Hertfordshire Hospitals (Hemel Hempstead).
Sexual Health Clinic
The Hemel Hempstead sexual clinic offers a wide range of sexual health services.
Telephone: 0300 008 5522
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.
Telephone: 0300 123 7123
Stop Smoking Help - Hertfordshire
There are over 300 local stop smoking services in Hertfordshire offering non-judgemental support, either one-to-one or for groups in the workplace.
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Health Walks Berkhamsted
Sometimes a walk alone in the fresh air is just what we need. But if you’re just getting started and you’re not sure that you want to do all your walking alone – or if you like the idea of having other people around to help you stay motivated – then walk with us.
Am I a Healthy Weight?
Calculate your BMI using this NHS Tool
One You Easy Meals - Mobile App
The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.
Download from: play.google.com
Download from: itunes.apple.com
Meetings, Online or a little bit of both. There are options and support, whatever your lifestyle, from WW International (formerly Weight Watchers).
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.