We're open
Did not attend appointment (DNA’s) Surgery closed half day for staff training NHS Healthy Start scheme Please be kind Act Early
If you have a life-threatening emergency such as chest pain, shortness of breath, stroke symptoms, serious injury, please dial 999.
Grovehill Medical Centre has changed the way of offering appointments. This is in response to a nationwide change being implemented by practices following NHS England’s guidance to improve access to patients who need it the most.
GP and ANP appointments will be bookable on the same day. There will be limited pre-bookable appointments. Our receptionists are trained to ask a series of questions to enable them to prevent delays in you getting the appropriate care with the relevant healthcare professional. They are acting on the GP’s instructions and the information you provide will be treated in the strictest of confidence.
If you have access to the internet, for non- urgent medical or admin issues, please use the Accurx online consultation tool on our website.
Please put all admin enquiries in writing or if you do not have access to the internet, call after 11am as our priority is for patients who are unwell. All prescription requests must be in writing, e-mail or using the NHS App. To find out if your medication request has been processed, please contact your pharmacy first.
We have a zero-tolerance policy and any patient who abuses staff may be removed from the Practice.
We had 66 Did Not Attend (DNA) appointments in March which equates to 11 hours of GP & Nurse time […]
Our surgery will be closed half day on the following days for staff training: Wednesday 10th April 2024 between 13.30 […]
There is a nationwide campaign that was launched by the Institute of Practice Management highlighting the abuse that general practice […]