Appointments

Dear Patients,

How we book appointments has changed. Please see information below.

We now have an Advanced Nurse Practitioner (ANP) who is qualified to deal with most common conditions which need on the day assessment.
These appointments are available to be booked on the day. There are routine GP appointments available to book in advance as well.

We are not able to provide unlimited appointments and if you feel your condition is urgent and needs to be assessed on the same day, then please contact NHS 111, the Urgent Care Centre, Accident & Emergency or ring 999 if you feel you need immediate assistance.

Appointments can also be booked with the First Contact Physiotherapist (FCP – for the assessment of Musculoskeletal conditions), Mental Health Nurses (telephone call), the Practice Nurse & the Health Care Assistant.

Missed Appointments

The practice currently experiences a large number of missed appointments each and every month which has a serious adverse effect on the standard of care we give to our patients. In an effort to address this problem, if you miss 3 or more appointments in a given period, we will notify you in writing that further missed appointments may result in your removal from our list and you having to find another GP.

46 appointments were missed in April this equates to 7 hours 40 minutes.

Doctors’ Appointments

Each appointment with a Doctor is for 10 minutes. Please prioritise your problems with your doctor as we can only deal with one or two in a single consultation. Each consultation is of limited time and it may be necessary to arrange a further appointment subsequently. This helps the surgery to run on time and importantly will allow each problem to be fully assessed.