Grovehill Medical Centre

Kilbride Court, Hemel Hempstead, HP2 6AD

Telephone: 01442 212 038

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Patient Participation Group

The practice now has a Patient Participation Group. This group works with members of the practice team to help develop areas of healthcare within the practice. Generally anyone who is a patient within the practice can be a member, however for practical purposes there are certain restrictions.

We ask that members would be available to attend group meetings held at the surgery approximately every 3 months. This is to discuss issues affecting your practice, to put forward proposals and offer support to help the surgery deliver the best service it can.

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Missed Appointments in April

46 appointments were missed in April this equates to 7 hours 40 minutes.

A Poem by a patient to our patients – Missed appointments and a Double Decker bus

You know the other day when you didn’t make your slot?
We waited here for you, but think you lost the plot,
Appointments only work, if both parties show,
Once you found you didn’t need us. You could’ve let us know,
We would have used your time for someone else not well,
Your error won’t be told, no others will we tell ,
Though lots of others, are guilty of this crime,
Please will you help us stop this waste of time,
We won’t single people out, but it really must be shown,
How much the ‘did not show’ numbers have grown and grown,
Did you know that in September, SEVENTY missed seeing us!
That’s more than enough, to fill a double decker bus!!!
Please help us get this figure down. October’s even worse,
ONE HUNDRED & TWENTY!!!! It’s what made us write this verse,
So, please remember, if you’ve an appointment with us,
You no longer need – well, let’s not fill another bus,
Just let us know – call in, text or phone, that’s the way to go,
We’ll use those precious minutes, to ease someone else’s woe.

Author – Terry Cox – Patient Participation Group Member

PPG Newsletters

PPG Newsletter – June 2019

PPG Newsletter – February 2018

PPG Newsletter – October 2018

Opening Times

  • Monday
    09:00am to 12:30pm
    01:30pm to 06:00pm
  • Tuesday
    09:00am to 12:30pm
    01:30pm to 06:00pm
  • Wednesday
    07:00am to 12:30pm
    01:30pm to 06:00pm
  • Thursday
    09:00am to 12:30pm
    01:30pm to 06:00pm
  • Friday
    09:00am to 12:30pm
    01:30pm to 06:00pm
  • Saturday
  • Sunday
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